Q&A

Welcome to the FAQ section. We have dedicated this page to answering questions that come our way by our amazing customers and potential customers such as yourself. We are truly grateful to know that you care, first and foremost about your health and wellness and that of your loved ones. It is our shared responsibility to help minimize the impact of pollutants and harmful substances in the air that sadly has had a negative impact on our planet since the industrial revolution and together we need to do our part in fixing it. So thank you for your amazing questions and we will do our best to answer them all.

Below are some common questions we have come across and would like to share the answers with you.

What is Oxygen Coating

Oxygen Coating is a white inorganic acrylic flat paint made up of 5 organic minerals that are clean to the environment. Once mixed on site the coating is ready to be applied on walls and or ceilings in two coatings on a well prepared surface. Within 3 hours after the paint has dried on the wall Oxygen will begin to purify the air in any size room.

How does the air purification process work?

The air purification process is a photocatalytic process that changes the molecular structure of VOCs upon contact with an oxygenated surface. By taking away Oxygen from harmful pollutants such as Co2 or No, VOCs become inactive. For airborne bacteria the process is different in that Oxygen ions are able to cut the outer membrane of the microscopic organism that then releases their DNA. Once this happens the harmful bacteria or mold becomes neutralized. This is how Oxygen prevents the spread of mold and kills germs from staying airborne. The biproduct is Oxygen that can help you Breathe Better AIR.

What tests are used to verify the high quality of Oxygen?

Oxygen Coating has undergone stringent testing for the materials that are used and while we recognize that there maybe products on the market manufactured with unreliable material sources we are able to test our minerals with documentation and validation from reputable international microbiology labs in Canada and the United States. We also have quality control (QC) systems in place to make sure that our standards are maintained in every production cycle. This is done through our XRF (X-ray fluorescence) tests which is a non-destructive analytical technique used to determine the elemental composition of materials. In addition, we also run scanning electron microscope (SEM) tests which is a type of electron microscope that produces images of a sample by scanning the surface with a focused beam of electrons.

Can Oxygen work with any color paint?

While Oxygen Coating comes in universal FLAT WHITE it can be mixed with any color pigment of choice. All you need to do is take Oxygen Coating to any paint store and they can create the right color combination of choice for you. All that is required is an MBC of 1.5% be maintained to the gallon.

How long does Oxygen coating last?

Oxygen coating along with our manufacturing partners in Florida, USA offer a 20 YEAR LIMITED WARRENTY. This warranty offers the right assurances to our customers in terms of quality, material and stability of our coating. For Oxygen to work consistently over this duration of period, like all things, it needs care and protection which means, NO scraping, NO scratching, NO cuts on the surface where Oxygen is applied and NO damp washing. Once Oxygen is applied on walls or ceilings in two coats let it dry for half a day and it will begin to clean the air in any room for up to 20 years. ONE COATING on a FEATURE or ACCENT wall is all that is needed.

Why should I buy Oxygen, isn’t an air purifier enough?

Traditional methods of air purification, such as air conditioners, air purifiers, HVACs and air ionizers use expensive electrical devices with filters. These filters tend to require cleaning and rely on electrical power. Oxygen neutralizes atmospheric pollutants transforming them into harmless substances, in a natural way, 10 times faster and for much longer duration without dispersing them back in the environment in their original form. You will also be saving money on electrical bills for up to 20 years. Now that’s a saving.

On what surfaces can Oxygen be applied?

Oxygen coating can be applied to almost all architectural surfaces, whether newly built or already painted. The only real exception is glass because it scratches off easily like most paints do.

How long does Oxygen take to dry?

The answer to this question is simple. On a well primed uncoated surface you will need 2 coatings. On a previously painted surface that is light in color, again 2 coatings will be enough. However or dark coated surfaces such as blue or dark brown or black it pay require you to cover the surface with a regular acrylic white and then apply Oxygen as a TOP COAT. Wait 3 hours between each coating and 24 hours after the final top coating Oxygen will begin to begin purifying the air so you can Breath Better AIR.

How does Oxygen remove Odor? Isn’t a deodorant enough?

Oxygen reduces odors naturally by dissolving the bonds between odor molecules without deodorants and without the use of electrical or chemical filters. Deodorants only mask bad odors, they do not get rid of them.

Does Oxygen contain environmentally safe materials?

Yes, Oxygen is environmentally friendly and safe. The production of Oxygen does not introduce waste into the environment and over 90% of its materials are natural minerals and fully recyclable. Furthermore, Oxygen is manufactured in the United States with partners that have all the accredited seals and standards to uphold the highest environmentally safe standards. Oxygen is also in the process of obtaining the Cradle-To-Cradle Gold certification, which certifies that Oxygen does not pollute water sources and does not generate waste in the environment.

Can your products be applied to wooden surfaces?

Being a wall and ceiling based product, we guarantee the best results for application on hard surfaces and dry walls. However, it is possible to apply Oxygen to wooden surfaces so long as it is treated with an acrylic wood primer. Oxygen can also work on Canvas transforming art in to air purifiers and on metals.

Can Oxygen be mixed in large quantities away from the application site and transported?

NO, you MUST mix Oxygen coating prior to application to make sure the mineral particles are dispersed evenly into the coating. We recommend mixing for at least 60 seconds before application.

Can Oxygen coating on the walls withstand regular cleaning?

We do not recommend regular cleaning of surfaces coated with Oxygen coating.  If there are stains on the wall we suggest using a moist cloth and gently dabbing on top of the stained area.  Do not rub the walls by any means this will breach our warranty obligations.

What is the ideal surface ratio of Oxygen coating to a room?

Oxygen coating isn’t regular paint where you need to cover the entire home, office or workspace. It can begin to clean the air even if one wall is coated, per room. Ideally ceilings are the best choice but if you decided to create a feature or statement wall Oxygen can provide coverage between 80 to 100 sq / feet. It’s perfect for a DIY (Do it yourself) project.

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Refund or Return Policy

All sales are final. We do not accept returns or offer refunds unless the product has not been opened or used. To qualify for a return, the item must be in its original, sealed packaging and returned within [7] days of purchase with proof of purchase. If these conditions are met, we will process a refund or exchange. Any product that has been opened, used, or tampered with will not be eligible for return or refund. For further inquiries, please contact our customer support at sales@creativeoxygenlabs.com.